info@gi4victory.com<\/a><\/strong>
Include your order number and reason for return.<\/p>\n
\n2. EU & UK Customers \u2013 Right of Withdrawal<\/h2>\n
If you are located in the\u00a0European Union or United Kingdom<\/strong>, you have a legal right to withdraw from your purchase within\u00a014 days without giving any reason<\/strong>, in accordance with consumer protection laws.<\/p>\n\n- \n
The withdrawal period begins the day after delivery.<\/p>\n<\/li>\n
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You must notify us within 14 days.<\/p>\n<\/li>\n
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You then have 14 additional days to send the item back.<\/p>\n<\/li>\n
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Standard shipping costs are refundable (if applicable).<\/p>\n<\/li>\n
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Refunds are issued within 14 days of receiving the returned goods or proof of shipment.<\/p>\n<\/li>\n<\/ul>\n
\n3. United States, Canada & International Customers<\/h2>\n
For customers outside the EU\/UK:<\/p>\n
\n- \n
Returns are accepted within 14 days of delivery.<\/p>\n<\/li>\n
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Return shipping costs are the responsibility of the customer.<\/p>\n<\/li>\n
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Original shipping charges are non-refundable.<\/p>\n<\/li>\n
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Duties, customs fees, and import taxes are non-refundable.<\/p>\n<\/li>\n<\/ul>\n
\n4. Condition of Returned Items<\/h2>\n
Returned items must:<\/p>\n
\n- \n
Show\u00a0no signs of use<\/strong><\/p>\n<\/li>\n- \n
Have no stains, odors, damage, or wear<\/p>\n<\/li>\n
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Include original packaging and accessories (e.g., bag, belt, tags)<\/p>\n<\/li>\n<\/ul>\n
We reserve the right to:<\/p>\n
\n- \n
Reject returns that do not meet these conditions<\/p>\n<\/li>\n
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Issue a partial refund if the item shows signs of diminished value<\/p>\n<\/li>\n<\/ul>\n
\n5. Non-Returnable Items<\/h2>\n
The following are not eligible for return:<\/p>\n
\n- \n
Custom or personalized products<\/p>\n<\/li>\n
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Limited edition items marked as final sale<\/p>\n<\/li>\n
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Items returned after 14 days<\/p>\n<\/li>\n
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Used, washed, or altered products<\/p>\n<\/li>\n
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Items damaged by misuse<\/p>\n<\/li>\n
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Gift cards<\/p>\n<\/li>\n
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Clearance or discounted items marked “Final Sale”<\/p>\n<\/li>\n<\/ul>\n
\n6. Defective, Damaged, or Incorrect Items<\/h2>\n
If you receive:<\/p>\n
\n- \n
A defective item<\/p>\n<\/li>\n
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A damaged product<\/p>\n<\/li>\n
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The wrong item<\/p>\n<\/li>\n<\/ul>\n
You must contact us within\u00a048 hours of delivery<\/strong>\u00a0with clear photos.<\/p>\nIf confirmed:<\/p>\n
\n- \n
We will offer replacement<\/p>\n<\/li>\n<\/ul>\n
\n7. Order Cancellations<\/h2>\n
Orders may be canceled\u00a0before shipment only<\/strong>.<\/p>\n\n- \n
Approved cancellations are subject to a\u00a020% processing fee<\/strong><\/p>\n<\/li>\n- \n
Once shipped, orders cannot be canceled<\/p>\n<\/li>\n
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Refused deliveries may be subject to return shipping and customs deductions<\/p>\n<\/li>\n<\/ul>\n
\n8. Refund Process<\/h2>\n
After we receive and inspect your return:<\/p>\n
\n- \n
You will be notified of approval or rejection.<\/p>\n<\/li>\n
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Approved refunds are processed within\u00a05\u201310 business days<\/strong>.<\/p>\n<\/li>\n- \n
Refunds are issued to the original payment method.<\/p>\n<\/li>\n
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Processing times depend on your bank or payment provider.<\/p>\n<\/li>\n<\/ul>\n
We may withhold refund until the returned goods are received or proof of return is provided.<\/p>\n
\n9. Exchanges<\/h2>\n
We do not guarantee exchanges due to limited stock.<\/p>\n
If you need a different size:<\/p>\n