Return & Refund Policy

Last Updated: 16 February, 2026

Thank you for shopping at GI4Victory. We are committed to providing high-quality products and a transparent return process for customers worldwide.

This Return & Refund Policy applies to all purchases made through our website.

1. 14-Day International Return Guarantee

We offer a 14-day return window worldwide.

You have 14 calendar days from the date of delivery to request a return.

To be eligible:

• The item must be unused

• In original condition

• In original packaging

• With all tags attached

• No washing, wear, or alteration

To request a return, email:
📧 info@gi4victory.com
Include your order number and reason for return.

2. EU & UK Customers – Right of Withdrawal

If you are located in the European Union or United Kingdom, you have a legal right to withdraw from your purchase within 14 days without giving any reason, in accordance with consumer protection laws.

• The withdrawal period begins the day after delivery.

• You must notify us within 14 days.

• You then have 14 additional days to send the item back.

• Standard shipping costs are refundable (if applicable).

• Refunds are issued within 14 days of receiving the returned goods or proof of shipment.

3. United States, Canada & International Customers

For customers outside the EU/UK:

• Returns are accepted within 14 days of delivery.

• Return shipping costs are the responsibility of the customer.

• Original shipping charges are non-refundable.

• Duties, customs fees, and import taxes are non-refundable.

4. Condition of Returned Items

Returned items must:

• Show no signs of use

• Have no stains, odors, damage, or wear

• Include original packaging and accessories (e.g., bag, belt, tags)

We reserve the right to:

• Reject returns that do not meet these conditions

• Issue a partial refund if the item shows signs of diminished value

5. Non-Returnable Items

The following are not eligible for return:

• Custom or personalized products

• Limited edition items marked as final sale

• Items returned after 14 days

• Used, washed, or altered products

• Items damaged by misuse

• Gift cards

• Clearance or discounted items marked "Final Sale"

6. Defective, Damaged, or Incorrect Items

If you receive:

• A defective item

• A damaged product

• The wrong item

You must contact us within 48 hours of delivery with clear photos.

If confirmed:

• We will offer replacement
  

7. Order Cancellations

Orders may be canceled before shipment only.

• Approved cancellations are subject to a 20% processing fee

• Once shipped, orders cannot be canceled

• Refused deliveries may be subject to return shipping and customs deductions

8. Refund Process

After we receive and inspect your return:

• You will be notified of approval or rejection.

• Approved refunds are processed within 5–10 business days.

• Refunds are issued to the original payment method.

• Processing times depend on your bank or payment provider.

We may withhold refund until the returned goods are received or proof of return is provided.

9. Exchanges

We do not guarantee exchanges due to limited stock.

If you need a different size:

• Place a new order

10. Shipping & Risk

Customers are responsible for:

• Proper packaging of returns

• Providing tracking information

• Ensuring the item reaches us safely

We are not responsible for lost return shipments without tracking.

11. Incorrect Address

Orders lost or delayed due to incorrect address provided by the customer are not eligible for refund.

12. Chargebacks & Disputes

If a chargeback is opened without contacting us first:

• The return eligibility may be suspended

• We reserve the right to dispute fraudulent claims

We encourage customers to contact us directly for resolution.

13. Contact Information

GI4Victory
MARTIAL ARTS WEARS LTD
124 City Road
London, EC1V 2NX
United Kingdom

📧 info@gi4victory.com
📞 +44 7450 623310